CONTACT US

By email: team@cleanbeauty.com 

Due to the COVID-19 pandemic and slight shifts in operations to maintain safety for our employees, partners and customers, our orders may be slightly delayed. We are doing our best to ensure all orders and deliveries are as timely as possible, but appreciate your patience.

ORDERING
Most orders placed on cleanbeauty.com are processed within 1 - 2 business days from the time order is placed. Orders placed during the weekend will be processed the following Monday. Orders placed during a holiday will be processed the next business day. Currently, ordering from cleanbeauty.com is only available to customers in the U.S.

SHIPPING

We offer the following shipping methods: 

Standard Ground Shipping: 5 - 7 business days from the time order is processed
Expedited Shipping: 3 - 5 business days from the time order is processed

RETURNS & REPLACEMENTS 

CLEAN BEAUTY COLLECTIVE honors a 30-day money-back satisfaction guarantee. If for any reason you are not completely satisfied with your CLEAN BEAUTY COLLECTIVE order, simply return the unused portion and your cleanbeauty.com receipt within 30 days of purchase and we will reimburse you the price paid for the Product to the account you used for payment.  Shipping fees are not refundable or reimbursable. 

CLEAN BEAUTY COLLECTIVE only accepts returns for Products purchased through this Site. If you purchased a Product from another retailer (whether in-store or online) and would like to return or exchange the item, please contact the retailer directly for their return policy.  We are not responsible for any Products not purchased directly from CLEAN BEAUTY COLLECTIVE through the Site.  Products purchased from any other retailer that are returned to Clean Beauty will be automatically discarded and no refunds or exchanges will be made by CLEAN BEAUTY COLLECTIVE.

HOW TO RETURN 

With COVID-19, we kindly ask returns be sent to our warehouse at this address: 

PDR
ATTN. RETURNS 
40 SAW MILL POND ROAD
EDISON, NJ 08817 

Please include the printed order confirmation email or write the order # on a sheet of paper and include with the return.

In light of COVID-19, returns are processed at the end of each month. Once processed, depending on credit card companies, refunds should be shown 2-3 days after processed.  

FINAL SALE ITEMS
Final Sale: Items marked as "Final Sale" cannot be returned or exchanged. They are also not eligible for any discounts or promo code usage unless otherwise noted.